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Privacy Policy - CORENET X Bimeco Validator
Last Updated: February 27, 2026
Introduction
Bimeco ("we," "our," or "us") operates the CORENET X Bimeco Validator application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
2.1 Information You Provide
When you register, activate, or contact us for support, we may collect:
- Your name, email address, and company name
- Autodesk account identifier (for license validation)
- Support correspondence and feedback
2.2 Automatically Collected Information
When the Plugin is in use, we may automatically collect:
- Plugin version and license status
- Revit version and operating system information
- Anonymous usage data (e.g., feature usage frequency, error logs)
2.3 Information We Do Not Collect
The Plugin does not collect, access, transmit, or store the contents of your Revit models, IFC files, or any project data. All model processing occurs locally on your machine.
3. How We Use Your Information
We use the information collected for the following purposes:
- To activate, validate, and manage your Plugin license
- To provide technical support and respond to enquiries
- To improve the Plugin's performance, stability, and features
- To communicate product updates, patches, or important notices
- To comply with applicable legal obligations
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:
- With service providers who assist us in operating the Plugin (e.g., hosting, analytics), who are contractually required to provide the same level of data protection as described in this Privacy Policy
- With Autodesk, solely for license verification purposes through the Autodesk App Store
- When required by law, regulation, legal process, or enforceable governmental request
- To protect the rights, safety, or property of Bimeco, our users, or the public
5. Data Storage and Security
We implement reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. Data collected is stored on Amazon Web Services (AWS) servers located in Singapore and retained only for as long as necessary to fulfil the purposes described in this policy or as required by law. AWS is contractually required to provide the same level of data protection as described in this Privacy Policy.
AWS maintains internationally recognised security certifications including ISO 27001, SOC 1/2/3, and CSA STAR. AWS data centres employ multi-layered physical and logical security controls, encryption at rest and in transit, and are subject to regular independent audits. For more information on AWS security practices, visit https://aws.amazon.com/security/.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Plugin and related services. If you request deletion of your data, we will remove it within a reasonable timeframe, except where retention is required by law.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict the processing of your data
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details in Section 10.
8. Third-Party Services
The Plugin is distributed through the Autodesk App Store, which is operated by Autodesk, Inc. Your use of the Autodesk App Store is governed by Autodesk's own privacy policy. We encourage you to review their privacy practices separately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website and, where appropriate, notified to you via email. The "Effective Date" at the top of this policy indicates when it was last revised. Continued use of the Plugin after changes are posted constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: enquiry@bim.com.sg Website: https://www.bim.com.sg
For more information about our BIM validation services and Revit solutions, contact our team.
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